1. General

Welcome to Digital Consultants UK Ltd ("We," "Our," or "Us"). These Terms of Service (the "Terms," "TOS," or "Agreement") are a contract between Us and You ("You" or "Your") and govern Your use of Our website and all of the services We offer (the "Services"). Please read these Terms carefully.

Your use of Our website ("Site") and any of Our Services is subject to and conditioned upon Your assent to and compliance with these Terms. Portions of the Services may involve third-party platforms or tools, and Your use of those is subject to and conditioned upon Your acceptance of that third party's own terms and conditions.


BY ACCESSING THE SITE AND/OR USING THE SERVICES, YOU CONFIRM AND ACKNOWLEDGE (1) THAT YOU HAVE READ THIS AGREEMENT, (2) THAT YOU UNDERSTAND ITS CONTENT, AND (3) THAT YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT.

If You do not agree to be bound by the terms and conditions of this Agreement, do not use or access the Site or use any of the Services.

From time to time, We may amend this Agreement, in Our sole discretion, by posting updated versions at www.digitalconsultantsuk.com/terms-of-service or by notifying You by other means. Material changes to the Terms will be communicated to You via email or through a prominent notice on the Site at least 30 days before such changes take effect. If You do not agree to the new or different terms, You should not continue using the Site or the Services.

2. Definitions

For the purposes of these Terms, the following definitions shall apply:

  • "Content": Refers to all text, graphics, images, video, data, and other materials uploaded, transmitted, or submitted by You through the Site or Services.
  • "Services": Refers to all products and services provided by Digital Consultants UK, including but not limited to website design and development, search engine optimisation (including hyperlocal and local SEO), pay-per-click advertising, social media management and advertising, content writing, AI-powered chatbot and virtual receptionist services, CRM setup and management.
  • "Client": Refers to any individual or business that engages Digital Consultants UK for the provision of Services.
  • "User": Refers to any individual or entity accessing or using the Site or Services.

3. Services

We provide website design, marketing, and related digital solutions for Our clients, including but not limited to: website design and development, hosting and maintenance, search engine optimisation, hyperlocal SEO, pay-per-click and paid social advertising, social media management, content writing, CRM setup, and AI-powered chatbot or receptionist services. You may use the Services for Your business's own commercial use so long as You are in compliance with all provisions of this Agreement.


In connection with Your use of the Site or the Services, You may be made aware of services, products, offers, or promotions provided by third parties. Certain Services may incorporate, link to, or require the use of third-party platforms, tools, or software. These third-party services are subject to their own terms and conditions, which You are responsible for reviewing and accepting. We disclaim all liability arising from the use of such third-party services, including their availability, accuracy, functionality, or compliance with applicable laws.


4. Licenses

Revocation of License: You may revoke any licence granted to Us under these Terms by providing 30 days’ written notice of such revocation to keith@digitalconsultantsuk.com. Revocation will not affect licences granted prior to the date of revocation and may result in limitations or cessation of Services. You acknowledge that We are not liable for any loss of functionality resulting from such revocation.


5. Content

We do not own nor claim ownership of the content submitted to be included in or displayed on Your website. Content includes, but is not limited to: information, data, text, software, photographs, graphics, video, and other materials included on Your site via the Services. This Content is Your Content, and You are responsible for all Content that You upload, post, transmit or otherwise make available via Our Services. We do not control the Content You post via Our Services.


You are responsible for any Content that may be lost or unrecoverable through use of the Services. You are encouraged to archive Your Content regularly and frequently.


Our Services allow You to import or link certain Content hosted on third-party websites into the Services. This Content isn't owned by Us, and if it becomes unavailable or inaccessible, the portions of Your site that reference it will not work.


The Services provide You the ability to embed images, animations, videos, audio, fonts, and other Content owned or provided by You or third parties. Use of such third-party Content is subject to compliance with these Terms and, where applicable, the third party's own licence terms. We do not warrant that any Content embedded in Your website, whether imported automatically or placed manually, is licensed for use in Your jurisdiction. You are responsible for ensuring You have the appropriate licence, or meet Fair Use requirements or other applicable laws, for any content bearing a trademark or copyright.


By using the Services, You may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will We be liable for Your Content or the Content of any third party, including for any errors, omissions, or loss or damage of any kind incurred as a result of Content posted, transmitted or otherwise made available via the Service. We do not pre-screen Content, but reserve the right (not the obligation) to refuse, move or delete any Content available via the Service, including Content that violates these Terms or is otherwise objectionable in Our sole discretion. You bear all risks associated with the use of any Content.

6. Registration and Account Management

Some functions of the Services require registration. By using the Services, You agree to:


  • Provide true, accurate, current and complete registration data;
  • Maintain and promptly update that data to keep it accurate, current and complete;
  • Maintain the security and confidentiality of Your password and any other access information;
  • Refrain from transferring Your account to any other party without Our prior written consent;
  • Refrain from impersonating any person or entity or misrepresenting Your identity or affiliation;
  • Immediately notify Us in writing if You become aware of any loss, theft or unauthorised use of Your account, or any other breach of security relating to the Site.

You are fully responsible for all activities that occur under Your account. We may, in Our sole discretion and without notice or liability, suspend or terminate Your account and refuse any current or future access to the Services, including for extended inactivity, loss or unauthorised use of Your account, violation of this Agreement, or if We have reasonable grounds to suspect Your registration data is inaccurate or incomplete.


By providing Your registration data to Us, You consent to Us sending, and You receiving, communications of a commercial nature by telephone, message or email relating to Your use of the Site and Services, including newsletters and promotional material. You may withdraw this consent at any time by notifying Us in writing.


7. Pricing, Payments, Refunds, and Taxes

By using the Services, You agree to pay all associated set-up and subscription fees as set out in Your proposal or agreement with Us.

We reserve the right to set the price for every Service We offer and may change the price of any Service at Our discretion. If We increase the price of a Service to which You are subscribed, We will make every effort to communicate this to You via email in advance.


For monthly subscription Services, You may cancel with 30 days' notice at any time without obligation to pay for additional monthly payments.


All set-up fees, one-time or annual, including website design fees, are non-refundable unless otherwise agreed in writing.


If You participate in a free trial of a Service, You may use it without charge for the duration of the trial, after which the Service will be discontinued unless You elect to purchase a subscription.


Any agreed period of refund eligibility outside the statutory cooling-off period must be recorded in Your signed agreement with Us.


You are fully responsible for the payment of any taxes that apply to Your use of the Services.


Payment processing may be handled directly by Us or by third-party payment providers, whose own terms of use and privacy policy will apply. We recommend reviewing these before submitting personal or payment information.

8. User Conduct

Data Scraping and Automation Tools: You are prohibited from using automated tools, bots, or scripts, including web crawlers or scraping software, to access, monitor, or collect data from the Site or Services without Our prior written consent. Unauthorised use may result in immediate termination of access.


You may access and use the Site and Services only for their intended purpose and so long as You comply with this Agreement. You agree to abide by all applicable laws and regulations and not to, nor facilitate a third party to, violate or infringe any rights (including copyrights, rights of publicity or privacy, and trademarks), Our policies, or the operational or security mechanisms of the Services. Without limiting the foregoing, You may not:


  • use the Site, Services, or any Content to promote, conduct, or contribute to fraudulent, obscene, pornographic, inappropriate or illegal activities, including deceptive impersonation, pyramid schemes, chain letters, spamming or unsolicited messages;
  • interfere with the access, use or enjoyment of the Site or Services by others, harass or defame others, or promote hatred towards any group;
  • harvest or collect non-public information about another user without their consent;
  • add any person to Your mailing list without their consent, or use their contact details for spamming, flooding or trolling;
  • alter, modify, delete, forge, frame, hyperlink, create derivative works of, or otherwise interfere with or disrupt any part of the Site, Services or Content;
  • access or attempt to access any systems, programs or data not made available for public use, or attempt to bypass registration processes;
  • decompile, disassemble, reverse engineer, or otherwise attempt to discover the source code or underlying algorithms of the Site or Services, except as permitted by law;
  • copy, distribute, transmit, broadcast, publicly display, publicly perform, rent or sell any portion of the Services, Site or Content;
  • use any robot, spider, or other automated tool to monitor or scrape information from the Site or Services;
  • fail to deliver timely payment for Your purchases;
  • use meta tags or "hidden text" utilising Our or any third party's trademarks or intellectual property;
  • create or provide any other means through which the Services may be accessed, such as through server emulators;
  • 'deep-link', redistribute, or facilitate the redistribution of Content;
  • abuse or use any other means to affect or manipulate the Services or any prices quoted through them.

We are not responsible for the accuracy, usefulness, safety, or intellectual property rights of any Content other than Content provided by Us.

9. Privacy Policy

Your use of the Site and Services is subject to Our Privacy Policy, which sets out Our policies and procedures regarding the collection, use, and disclosure of information We receive when You visit Our Site and use Our Services. By using the Site and Services, You consent to the collection and use of information as described in Our Privacy Policy, as may be amended from time to time.

10. Proprietary Rights

You acknowledge that Our Site and Services, including any software, trademarks, service marks and logos contained on the Site, are protected by copyright, trademark, patent or other proprietary rights, both individually and as a collective work or compilation, pursuant to applicable laws and international conventions. All rights to the Site and Services not expressly granted herein are reserved by Us and Our licensors.


11. Links to Third-Party Websites

The Site contains links and references to websites belonging to other entities. We may add or remove such links at Our discretion. These links are provided solely as a convenience, and access to any such websites is at Your own risk. We do not review, approve, monitor, endorse, or warrant any such websites, and We are not responsible for their content, practices, or Your use of them. You expressly relieve Us from any liability arising from Your use of any third-party website.


12. Links to This Site

Subject to this Agreement, We grant You a non-exclusive, non-transferable, non-sublicensable right to display a link to the Site's homepage on Your own website, provided such use is not misleading, illegal, or defamatory, and Your website is not obscene, pornographic, inappropriate or illegal. You may not use Our logo in any way that suggests We endorse or sponsor Your site, or that tarnishes, blurs or dilutes Our trademarks or associated goodwill.


13. User Data and Your Feedback

Data related to Your visit to Our Site and use of Our Services, and any feedback You provide Us (including ideas, suggestions, comments and the like), shall be considered non-confidential and non-proprietary. By providing such material, You authorise Us to use it, and any derivatives, according to Our needs, including for promotion of the Site and Services, without any requirement of additional permission or compensation.


14. Disclaimers of All Warranties

OUR CONTENT, THE SITE AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.


WITHOUT LIMITING THE ABOVE: (I) WE MAKE NO WARRANTY THAT THE SITE, SERVICES OR CONTENT WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (II) WE DO NOT ENDORSE ANY CONTENT PROVIDED BY ANY PARTY OTHER THAN US; AND (III) WE MAKE NO REPRESENTATION REGARDING THE RESULTS OF USING THE SITE, SERVICES OR CONTENT.


15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, ANY PART OF THE SITE OR SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


Any claim or cause of action arising out of or in connection with the Site, the Services, the Content or this Agreement must be filed within thirty (30) days after such claim arose or be forever barred.


In the event this limitation of liability is held unenforceable, You agree that Our aggregate liability shall not exceed the amount paid by You to Us pursuant to this Agreement.


16. Indemnification

You release, and agree at Your own expense to indemnify, defend and hold harmless Us, Our officers, directors, employees, agents and affiliates, from all claims, liabilities, loss and damages related to:


  1. Your use of, access to, or reliance on the Site, the Services, or the Content;
  2. Third-party claims arising from Your use of third-party services, or Your violation of these Terms.

17. Redirect Code and Other Script

As part of publishing Your website through Our Services, You may be required to have a section of code installed in Your website that redirects visitors to a mobile version of Your website ("Redirect Code") when viewed on a mobile device. In rare cases, incorrect installation of Redirect Code can cause a website to be impaired or malfunction.


Similarly, it may be necessary for a section of code ("Script") to be added to Your website to ensure proper integration of a Service.


You understand and acknowledge that the Limitation of Liability (Section 15) and Indemnification (Section 16) apply to all foreseen and unforeseen situations arising from the installation of Redirect Code or Script; We shall not be responsible for any related claims, liabilities, loss or damages.


18. Copyrighted Materials, Infringement Notices and Takedown

YOU SHALL NOT USE THE SERVICES TO TRANSMIT, ROUTE, PROVIDE CONNECTIONS TO OR STORE ANY MATERIAL THAT INFRINGES COPYRIGHTED WORKS OR OTHERWISE VIOLATES THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY. We have adopted a policy providing for the termination, in appropriate circumstances, of users who infringe or are believed to infringe the rights of copyright holders.


If You believe material on this Site infringes Your copyright, notify Our Designated Agent by mail or email with the following information:


Attn: Keith Morrison,19 Claremont Street, Aberdeen, Aberdeenshire, AB10 6QQ, keith@digitalconsultantsuk.com

Your notice should be in English and contain: (a) a physical or electronic signature of a person authorised to act on behalf of the copyright owner; (b) a description of the copyrighted work(s) allegedly infringed; (c) a description of the infringing material and its location on the Services; (d) Your contact details; (e) a statement of good faith belief that the use is not authorised; (f) a statement, under penalty of perjury, that the notice is accurate and that You are authorised to act on the copyright owner's behalf.


We will only respond to claims involving alleged copyright infringement, but reserve the right at any time to remove content which in Our sole judgment appears to infringe the intellectual property rights of another person.


19. Governing Law and Exclusive Courts

This Agreement will be governed by the laws of Scotland. 


20. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond Our reasonable control, including acts of God, natural disasters, cyberattacks, government restrictions, labour disputes, or interruptions in telecommunications or internet services.

21. Data Breach Notification


In the event of a data breach involving Your personal information, We will notify You as soon as practicable, and in any case within 72 hours of becoming aware of the breach, in compliance with applicable data protection laws such as the GDPR. The notification will include: (1) a description of the nature of the breach; (2) the likely consequences of the breach; and (3) the measures taken or proposed to address it.


22. Beta Services Disclaimer

From time to time, We may offer certain features or Services on a beta or trial basis ("Beta Services"). Beta Services are provided "as-is" and without warranties of any kind. Your use of Beta Services is entirely at Your own risk.


23. EAA Compliance

From 28 June 2025, the European Accessibility Act (EAA) requires many websites to meet recognised accessibility standards (e.g. WCAG 2.1 AA). Businesses defined as micro-enterprises, fewer than 10 employees and annual turnover or balance sheet total not exceeding €2 million, are currently exempt from these requirements.


It is Your responsibility to accurately confirm whether Your organisation qualifies as a micro-enterprise. Where Your business does not meet both criteria, accessibility compliance will need to be factored into Your website project, and associated fees may be adjusted to reflect additional requirements.


By engaging Us for a website project, You confirm the accuracy of the information You provide regarding Your business size and exemption status under the EAA. We accept no responsibility for non-compliance where inaccurate or incomplete information has been supplied. If Your business does not qualify as a micro-enterprise and Your website does not meet required accessibility standards, You may be subject to legal penalties, including fines or enforced takedown of the website.


We reserve the right to refuse, delay, or revise a project if accessibility compliance is legally required and not agreed during scoping. Unless We are contracted for ongoing website maintenance, We are not responsible for maintaining compliance with current or future accessibility legislation after project completion.


We do not provide legal advice. It is Your responsibility to seek appropriate legal guidance to determine Your obligations under the EAA or any other applicable legislation.



LAST UPDATED: 13/07/2026